IT Systems Administrator
About PracticeTek
Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go!
We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.
We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.
At PracticeTek, you’ll get to:
- Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
- Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
- See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.
- Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.
Why You’ll Love It Here
As part of the TekTribe, you’ll enjoy:- Comprehensive health, dental, and vision coverage options
- Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match to help you build your future
- Culture Committee driving initiatives that spark connection, fun, and belonging
- A workplace powered by innovation, collaboration, and energy every day
Engineering Department:
The Engineering department at PracticeTek is responsible for designing, developing, and scaling our SaaS platform to meet the needs of thousands of healthcare providers. Working closely with Product and Design teams, Engineering ensures the seamless delivery of performant, secure, and cost-effective software solutions.
The Engineering team is responsible for the foundational infrastructure, security, and reliability functions that support all PracticeTek products and staff. This includes cloud architecture, observability, cost efficiency, and compliance with regulatory requirements like HIPAA and PCI.
What You’ll Do
Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner:We are seeking a skilled Systems Administrator to join our Engineering department at PracticeTek. In this role, you will play a critical part in maintaining and optimizing the infrastructure that powers our SaaS platform for thousands of healthcare providers. You’ll ensure reliability, security, and compliance while collaborating with cross-functional teams to support innovation and scalability across the organization.
- Support the internal workforce by managing and maintaining Microsoft systems and tools, including Microsoft 365, Teams, and Azure AD, ensuring seamless collaboration and productivity.
- Automate routine workflows and administrative processes to improve system efficiency and reduce manual intervention.
- Partner with external technology vendors and service providers to ensure smooth integration, support, and performance of business-critical systems.
How Success is Measured
Here’s how we’ll know you’re making an impact and raising the bar:- Manage, monitor, and maintain cloud-based infrastructure (AWS/Azure/GCP) to ensure high availability, performance, and security.
- Implement and maintain system observability, monitoring, and alerting tools to ensure proactive issue detection and resolution.
- Oversee user access, identity management, and compliance with regulatory standards including HIPAA and PCI.
- Collaborate with Engineering, Product, and Security teams to support new initiatives and deployments.
- Maintain system backups, disaster recovery procedures, and incident response readiness.
- Ensure cost-efficient infrastructure usage by monitoring and optimizing resource utilization.
- Troubleshoot system and network issues, escalating when necessary to minimize downtime.
- Contribute to PracticeTek’s cybersecurity posture by implementing security best practices, monitoring potential threats, and participating in security audits and remediation efforts.
What You Bring
Your unique talents are what make you shine. For this role, success looks like:- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 3+ years of experience as a Systems Administrator or similar role in a cloud-based environment.
- Hands-on expertise with cloud platforms (AWS, Azure, or GCP).
- Strong knowledge of Linux/Windows server administration, networking, and security best practices.
- Experience with monitoring, logging, and observability tools (e.g., Datadog, Prometheus, CloudWatch).
- Experience responding to SOC alerts, Microsoft Defender incidents, and using SIEM tooling
- Familiarity with compliance requirements (HIPAA, PCI, SOC2) and implementation of security controls.
- Strong problem-solving skills with the ability to prioritize and work under pressure.
- Excellent communication and collaboration skills.
Ready to Join?
If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together.The Fine Print (That Really Matters)
At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between [85,000-100,000]. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.
PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.
This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.