Senior RCM Business Intelligence Specialist

Remote
Full Time
Mid Level
Our Company:  PracticeTek is a large and established healthcare technology company, providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthcare clinics. We empower clinicians and their teams to deliver better patient care through innovative and user-friendly technology.  
At PracticeTek, you'll have the opportunity to:  
  • Work with dynamic technology solutions that are constantly evolving to meet the needs of the healthcare industry.  
  • Collaborate with a talented and passionate team of individuals who are dedicated to improving the lives of patients and healthcare providers.  
  • Make a real impact on the healthcare industry by helping to improve efficiency and quality of care.  
  • Build a rewarding career with opportunities for growth and development.  
The RCM Department: For us at PracticeTek, executing on RCM means understanding customer needs and becoming excellent at meeting them; we ensure practitioners are paid quickly and accurately.   The Senior RCM Business intelligence Specialist will be responsible for processes, technologies and tools used to collect analyze and present financial and operational data to improve decision-making, optimize revenue cycle performance and enhance overall financial health.  

The Career Opportunity: An ideal candidate has 3+ years’ experience in healthcare, revenue cycle management with a focus on data, analytics and technology.

Job Duties:
  • Partner with third-party vendor and IT to test, manage and maintain commercial RCM dashboard ensuring accurate and timely data updates, enhancements and future development 
  • Design, develop, implement and maintain dashboards, reports and data visualization tools to track and analyze all aspects of operations including onboarding and client support
  • Design and implement form-based automation for administrative tasks using Smartsheet
  • Collaborate with IT and external partners to ensure seamless integration of technical products into RCM workflows to support offshore vendors, including managing access and processes related to numerous external tools 
  • Provide program management and coordination to data and technology initiatives 
Qualifications:
  • Bachelor degree in related field
  • 5+ years in an analytics role, preferably within the healthcare or RCM domain
  • Strong problem-solving and analytical skills
  • Excellent program management skills 
  • Excellent written and verbal communication, including the ability to convey technical information to non-technical audiences
  • Proficient in data visualization and dashboard development
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Smartsheet
  • Tableau Certified Professional or equivalent experience preferred
  • Hands-on experience with databases and query languages
  • Strong work ethic, well-spoken, compelling and professional

 
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